Rick Holgate: You know and it’ll actually be hard just to pick one. Frankly, yeah, and I alluded to some of them earlier. I think, you know, veterans’ affairs is an example of aggressive adoption of mobility. Certainly, GSA is another one, I think, and they’re probably the benchmark for federal government in terms of moving into the mobile space. And I also mentioned the Department of Agriculture.
And I think, you know, the common element of all those organizations is, and we talked about some of this earlier, is they’ve got a relatively young workforce. In a lot of cases, they got people coming into the workplace with different expectations for what technology can do for them and for the most part, they’ve had a very mobile work environment and mission. And so all of those drivers I think have caused them to move aggressively in the mobile space.
I would say that when you look at successful mobile programs across the government, there’s probably 3 characteristics of what a successful mobile program looks like. And frankly, hey, I’m building on some of the comments that Jeff made with his run, grow and transform analogy. I think, you know, the one element is, you know, you have to get the basics right of, you know, understanding how to manage and secure the devices, get that management infrastructure in place. You know, whether it’s good, whether it’s some other mobile device management technology, something that allows you to deliver those devices to your employees.
I think, you know, second is finding the innovative mobile use cases for your workforce and delivering and realizing those possibilities. And whether it’s, you know, care for patients or you know field work or other types of use cases, finding those use cases and delivering the meaningful mobile technology and mobile capability to support those missions.
And then last but not least, moving a lot of the legacy applications, you know, off of some of the constraining platforms that they’ve been on onto more device agnostic, in some cases, cloud-based platforms that really allow you to deliver those capabilities independent of platforms. And so you know, certainly I would look at some of the work that GSA has done. I think Appian is a great example of that kind of a platform where you can move legacy capabilities, legacy systems onto a platform that really doesn’t care about the device from which you’re accessing those capabilities. So I think those are kind of the 3 major characteristics of what a successful program looks like.
JIm Flyzik: Terrific.
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