Dawn Leaf: I would like to approach that really on 2 levels. We look at something as basic as email and that does not sound like a big deal, but when…
JIm Flyzik: No. It is a bigger deal having been there and done that. I do not think people realize just to consolidate email is a complex process to begin with, but…
Dawn Leaf: I am more focusing on mission impact so in 2011 DOL did a listening tour with its 70 thousand staff that are located through all 50 states in the US. And the top 1 IT improvement they wanted was bigger mail boxes. So by moving to cloud we went from 200 megabytes to 50 gigabytes so they have 400 times as much storage plus they have collaboration abilities, plus they have unlimited access to archives so the way that translates into mission are former deputy secretary at labor, he estimated that maybe there are people who are spending 2 hours a month doing nothing but managing their mail boxes. So they get that 2 hours back. 2 hours time 17 thousand employees and they are better able to support the mission. So that is just one general improvement that touches every single agency that we have, whether it is mind safety, occupational safety, pension benefit guarantee. The other piece, though, that is more specific in the answer to your question would be the customer relationship management pilot. Because the idea behind that is a one stop shop, where anybody, who is coming to labor, who wants to know about his/her specific benefit can access the information from all the agencies in one place. So those are the 2 really specific mission improvements.
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